How TravelPerk helps to mitigate ongoing journey disruptions


Journey chaos is hitting the information headlines worldwide. Final minute flight cancelations and employees shortages have contributed to ongoing disruptions and traveler frustration.

Enterprise vacationers have additionally been caught up within the chaos. Nevertheless, the ‘present should go on’, proper? Enterprise journey is crucial and regardless of the challenges, you understand that journey is essential to driving firm development – you are not alone in pondering this. 

The truth is, in accordance with a 2022 Tourism Economics survey carried out in collaboration with the US Journey Affiliation, 73% of executives think about enterprise journey important. 91% of executives mentioned they would favor to shut a deal in individual, even when it requires air journey

The excellent news is, enterprise journey would not should be a nerve-racking expertise, greater than something, these ongoing disruptions exhibit how it is by no means been extra essential to decide on an progressive enterprise journey platform you may depend on to remain updated and make modifications at any time when you must.

Stress-free enterprise journey with TravelPerk

The Tourism and Economics survey discovered that two-thirds of respondents felt ‘alone’ when dealing with issues like flight bookings, overbooked inns or misplaced baggage claims when touring for work. Nevertheless, with the fitting company journey answer, you will not be alone in managing what you are promoting journeys.

TravelPerk is doing every part it may well to assist mitigate the challenges and frustrations of touring for work, supplying you with methods to handle stress throughout enterprise journey.

Here is how:

1. Continued enhancements to our customer support

In distinction to different suppliers out there, TravelPerk didn’t minimize employees amid the coronavirus pandemic. The truth is, we’re including extra employees to our buyer care staff on a weekly foundation! This equips us to higher assist you throughout ongoing flight disruptions, reply your entire journey issues as effectively as attainable and ensures you expertise our 7* service.

Assist from an actual human

Amid a spike in flight cancellations and last-minute journey modifications, within the first occasion, we now have a customer support staff that’s out there 24/7 by way of on-line chat, phone, and e-mail. This implies you could join with a human being once you want journey assist essentially the most.  

We provide assist whether or not you must proactively make modifications otherwise you want help due to modifications made by your journey supplier. 

Enhancing our technical processes and app options

We’re additionally making the TravelPerk expertise extra user-friendly by automating widespread buyer requests. Which means that you’ll profit from a quicker, extra environment friendly response to normal journey queries and our specialist brokers can concentrate on any complicated enterprise journey points that you simply would possibly face.

For instance, our automated processes can assist you to rapidly entry assist if a flight will get canceled, whereas making it simple so that you can request journey modifications or cancelations immediately from our app in just some clicks.

Plus, we’re persevering with to enhance our granular coverage and approval guidelines to permit vacationers to guide autonomously, whereas guaranteeing admins stay in command of their funds.

There are additionally plans to launch specific approvals in case of modifications to a visit reserving, so any modifications post-booking or in-trip modifications might be dealt with extra effectively.

The TravelPerk web site and cellular app have an built-in flight standing function, which supplies you the flexibility to trace the standing of your flight. The cellular app is particularly helpful as a result of when you’ve got notifications turned on, you’ll obtain alerts if there’s delay or cancellation to your booked flight.

FlexiPerk provides you essentially the most versatile enterprise journey ever. You possibly can add FlexiPerk safety to your journey bookings, enabling you to guide upfront – when flight fares are cheaper – and you’ll cancel your reserving as much as two hours earlier than departure and get at the least 80% of your a refund.

FlexiPerk is good for enterprise journey and managing stress as a result of it may be added to single flights, complete journey bookings, or to all firm bookings for added peace of thoughts.

3. The most important number of enterprise journey choices at your fingertips

TravelPerk provides the biggest journey stock available on the market, which implies you’re by no means in need of enterprise journey choices. You possibly can rapidly and simply verify and guide various journey options at quick discover, whether or not it is a flight ticket, practice journey, or automobile rent, the TravelPerk platform has received you coated.

4. Partnership with AirHelp

We associate with corporations from around the globe to develop our attain and the providers we will give you. One of many current additions to the TravelPerk household is our integration with AirHelp –  the world’s greatest air passenger rights group, which helps you declare flight disruption compensation.

The mixing with AirHelp permits them to make use of TravelPerk flight knowledge to determine flights which can be eligible for compensation. If you’re affected by flight delays or cancelations, as a TravelPerk buyer, AirHelp can course of your declare for compensation.

6 ideas that can assist you keep forward of journey disruptions

TravelPerk provides you some ways to handle stress throughout enterprise journey, however there are different issues you are able to do to enhance what you are promoting journey expertise, together with:

  1. Obtain the TravelPerk app – Including the TravelPerk app in your IPhone or Android means you could entry flight updates on the go and rapidly contact our customer support staff 24/7 must you encounter any issues.
  2. Test the airport and/or airline web site – A day or two earlier than you are because of journey go to the airport web site from which you’re departing or the web site of the airline that you’re flying with to verify for normal disruption updates and recommendation. If there is a matter, you continue to have time to plan various journey choices with TravelPerk.
  3. Select an alternate route or departure airport based mostly on present service standing – If air journey is unavoidable for what you are promoting journey, then we advocate selecting an alternate route or departure airport if the one you’re booked to fly from is experiencing disruption.
  4. Journey with hand baggage solely – Touring gentle means you will not should verify any extra baggage and you’ll preserve your baggage within the flight cabin. This implies no ready on the baggage carousel upon getting disembarked, plus it reduces the danger of your baggage getting misplaced.

    💡Trace: Be sure to verify {that a} full dimension cabin bag is included in your airfare, so you understand that it is not only a backpack or purse that you’re allowed to tackle board.

  5. Improve to precedence boarding – To keep away from in depth airport queues and to board your flight in good time, we advise paying that little bit additional for precedence boarding. There isn’t any higher strategy to handle stress throughout enterprise journey than to get on board and get your self settled forward of your flight.
  6. Get to the airport upfront – Relying in your departure airport, it is best to get there 2.5 – 3.5 hours upfront. Attending to the airport early lets you retrieve your boarding go, discover your gate quantity and get by airport safety checks effectively forward of your departure. You possibly can then chill out, get a chunk to eat, seize a espresso or discover obligation free retailers figuring out that you’re able to journey.


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